Knowledgebase:
HIPE will no longer install/run on my computer: what can I do?
Posted by Mark Kidger on 26 July 2018 04:13 PM

At the time of writing (late July, 2018), we are unaware of any OS/Platform combinations on which HIPE will not install or run, although we are aware that it is possible that it will start to fail on some future OS/Platorm combinations, or because of the progressive failure of servers.

The immense majority of HIPE issues are due to configuration problems. These should be notified to the Herschel Science Centre Helpdesk in the normal way and we will advise how to resolve them.

However, we have prepared a virtualized version of HIPE that will run on any current or future OS/Platform combination. This is based on a Linux installation that is known to work well.. You can find out how to install, configure and run Virtual HIPE in the following Herschel Science Centre short videotutorial:

https://www.youtube.com/watch?v=9VqNT1QkpVQ
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