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I sent an e-mail to Helpdesk but it bounced, what should I do?
Posted by Mark Kidger on 06 October 2017 09:30 AM
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Herschel Helpdesk is not configured to accept e-mail. The address hschelp@sciops.esa.int is a no-reply address that only manages Helpdesk traffic. To send a question you must enter https://support.cosmos.esa.int/herschel/ and send the question from your account, logging in with your credentials as a registered Herschel user. | |
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